FDIC - COVID-19 and Your Financial Health
The Federal Deposit Insurance Corporation (FDIC) is working with federal and state banking agencies and financial institutions to assist customers affected by the coronavirus disease 2019 (COVID-19) global pandemic. The following information is more important than ever during these challenging times.
Social Distancing & Mobile Banking Technology
Advances in mobile banking technology enables you to exercise social distancing (https://directorsblog.nih.gov/2020/03/19/ to-beat-covid-19-social-distancing-is-amust/) and conduct banking transactions at the same time. Banking technology and services provide the convenience of conducting banking transactions with your computer, smartphone, or mobile computer device. If you aren’t using these services, ask your bank if the following are available to you and how you can activate them.
Money Transfer Services:
Person-to-person payment services and mobile payment apps have become part of everyday life for many people. Payment services and apps let you send money to people without having to write a check, swipe a card, or hand them cash.
Online Bill Pay Services:
These programs generally allow you to sign up on your bank’s website to receive bills electronically from companies you do business with. Then you can review the bill and pay it online.
Depositing checks using Remote Deposit Capture:
Many banks allow customers to use Remote Deposit Capture (RDC), which allows customers to take a picture of a check with their mobile device and deposit that check electronically without ever visiting a branch or using an ATM. You can find additional tips on mobile banking technology by visiting: https://www.fdic.gov/consumers/ consumer/news/october2019.html.
Safest Place to Keep Your Money Some banks may have adjusted hours or services to observe Centers for Disease Control (CDC) guidance on social distancing, but that doesn’t change the fact that an FDIC-insured account remains the safest place for you to keep your money. The FDIC’s Electronic Deposit Insurance Estimator (EDIE) https://edie.fdic.gov/ calculator.html can help you determine deposit insurance coverage based on accounts you already have with a bank or accounts you are considering opening. Find additional help using EDIE at https://www.fdic.gov/deposit/deposits/.
The First State Bank Preparedness Statement (COVID-19)
Update: March 19, 2020
Dear First State Bank Customer,
Like you, we are closely monitoring the latest news about the coronavirus. We are doing all we can to make sure that our bankers are here to serve you. To ensure the safety of our customers and employees, our lobby is currently closed but all drive-thru lanes are open. If you need access to your safe deposit box, loan inquiries, new accounts, or other services please call to make an appointment and we will be happy to accommodate your needs.
We also want you to have confidence that you can bank virtually anywhere, anytime with The First State Bank Mobile app and fsbcolumbus.com.
If you haven’t already...
- Enroll in The First State Bank Online Banking
- Download The First State Bank Mobile app
Benefits of Online Banking
Access your accounts and transfer funds
Check balances, view transactions, move money between accounts, and view or download e-statements
Take a picture of your check to deposit it using the mobile app. Make sure to properly endorse the back of the check with your signature as well as “For mobile deposit only – FSB”
Use features like Bill Pay and Bill Capture to pay almost any bill, set up recurring payments, and make your loan payments
Send and receive money from virtually anyone you know and trust with Zelle®
We are here to help
The First State Bank ensures that our lobby, ATM screens, and other shared surfaces are cleaned daily with EPA-approved disinfectants. We have hand sanitizer readily available to customers throughout the bank.
For the latest information about coronavirus, visit the CDC’s resource center. Thank you for choosing us as your Hometown Bank. We will continue to serve you and are available to answer any questions you may have during this time.
How the First State Bank is prepared for the Coronavirus
Update: March 7, 2020
Bank customers in the United States can rest assured that their money will remain safe and accessible in the event of a coronavirus outbreak in this country. Although health officials have yet to label the coronavirus as a pandemic, banks have plans in place that they can activate if the situation escalates.
Since 2007, when the H5N1 virus – or avian flu – spread throughout the globe, federal banking regulators have directed financial institutions to include pandemic planning as part of their overall business continuity plans. Individual banks each have their own unique plans, and all are required to address the threat of a pandemic influenza outbreak and its potential impact on the delivery of critical financial services.
Specifically, the plans provide for a preventive program, a documented strategy scaled to the stages of a pandemic outbreak, a comprehensive framework to ensure the continuance of critical operations, a testing program and an oversight program to ensure the plan is reviewed and updated.
Situations to consider include staffing shortages; increased reliance on online banking, ATMs and telephone banking; conducting operations from alternative sites; and employee and customer protection strategies, such as hand sanitizers.
The pandemic segment of the business continuity plan must be sufficiently flexible to address a wide range of possible effects that could result from a pandemic and also be reflective of the institution’s size, complexity and business activities.
Although coronavirus cases in the U.S. are so far limited, banks continue to monitor information from the Centers for Disease Control (CDC) and are reinforcing best health practices in offices and branches.