Complaint Notice

The First State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against The First State Bank should contact the Texas Department of Banking.

Consumers may file complaints through one of the means listed below:

  • In person or by U.S. Mail:

Texas Department of Banking

Consumer Assistance Activities
2601 N. Lamar Blvd, Suite 300
Austin, TX 78705-4294

  • By Telephone: 877-276-5554
  • By Fax: 512-475-1313
  • By E-mail: complaints@dob.texas.gov
  • By website: dob.texas.gov